Privacy Policy

Effective Date: January 1, 2025
Company: Bhatiserve Technologies Pvt Ltd
Location: Jodhpur, Rajasthan, India

1. Introduction

Bhatiserve Technologies Pvt Ltd (“Company”, “we”, “our”, or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, submit an inquiry, engage our services, or otherwise interact with us online.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: such as your name, phone number, email address, company name, and designation.
• Business Information: such as service requirements, project details, organization type, and communication records.
• Technical Information: such as IP address, browser type, device information, operating system, referral source, and approximate location.
• Usage Information: such as pages visited, time spent on pages, clicks, interactions, and navigation patterns on the website.
• Cookies and Tracking Data: collected through cookies or similar technologies for performance, analytics, and user experience improvements.

3. How We Collect Information

• When you fill out contact or inquiry forms on our website.
• When you call, email, or communicate with us directly.
• When you browse or interact with our website.
• When third-party tools such as analytics or hosting platforms collect standard technical usage information.

4. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries and provide requested information.
• To evaluate project requirements and prepare proposals or service discussions.
• To improve website performance, design, content, and usability.
• To manage communications, follow-ups, and customer support.
• To maintain security, prevent abuse, and detect technical issues.
• To comply with applicable legal, regulatory, and contractual obligations.
• To send updates, announcements, or service-related communication where appropriate.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to understand user behavior, improve website functionality, remember preferences, and analyze traffic patterns. You may control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

6. Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following situations:

• With trusted service providers who help us operate the website, communication systems, hosting, or analytics tools.
• With professional advisors, auditors, or legal authorities where required by law or legitimate business necessity.
• In connection with business restructuring, merger, acquisition, or transfer of assets, where legally permitted.
• To protect the rights, safety, property, systems, or legal interests of the Company and its users.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, meeting contractual obligations, resolving disputes, enforcing agreements, and complying with legal or regulatory requirements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of your information, subject to legal or operational requirements.
• Withdraw consent where processing is based on consent.
• Opt out of non-essential communication by contacting us directly.

10. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before sharing any personal information.

11. Children’s Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from children through this website. If you believe information relating to a child has been provided to us, please contact us so that appropriate action can be taken.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The updated version will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your data, you may contact us at: